Privacy Policy – LINK FOX MARKETING
1) Who we are
LINK FOX MARKETING (“LINKFOX”, “we”, “us”) provides smart car rental automation (self-pickup & return). This policy explains how we handle personal data collected via our website, TikTok Instant Forms, Google Forms, WhatsApp, and other channels we control.
Website: https://www.linkfoxcarrental.com
2) What data we collect
- Identity & Contact: full name, phone/WhatsApp number, email.
- Rental details: pickup/return dates & times, pickup point, destination, preferred car model.
- Eligibility checks: driving licence status/number, uploaded licence/ID images where applicable.
- Communications: messages you send via forms, WhatsApp, email or calls.
- Technical data: device/browser info, IP address, approximate location, cookies/identifiers (see Cookies & Ads).
Providing certain information may be required to process bookings (e.g., driving licence for eligibility).
3) How we use your data
- Process enquiries and bookings; verify eligibility; manage pickup/return logistics.
- Prevent fraud and misuse (e.g., identity/eligibility checks).
- Customer service & notifications (WhatsApp/SMS/email/phone).
- Marketing with your consent (promotions, discount codes, remarketing).
- Analytics and service improvement (e.g., understanding demand by location/date).
4) Legal bases for processing
- Contract: to take steps at your request and fulfil your rental booking.
- Legitimate interests: security, fraud prevention, service improvement, limited direct marketing to existing customers (you can opt out anytime).
- Consent: for optional marketing opt-ins, using TikTok Instant Forms, storing ID images where required by policy/regulation; you may withdraw consent at any time.
6) Cookies, TikTok & advertising technologies
We may use cookies and similar technologies for analytics and ads personalisation, including the TikTok Pixel and Google tags. These help us measure campaign performance and reach people likely to rent a car.
- You can manage cookies in your browser settings and opt out of personalised ads in your TikTok/Google ad settings.
- TikTok processes personal data according to its policy: TikTok Privacy Policy.
If you submit a TikTok Instant Form, your data will be shared with us and handled as described in this Privacy Policy.
7) Data retention
We keep personal data only as long as necessary to provide services, comply with legal/insurance obligations, resolve disputes, and enforce agreements. Non-essential data (e.g., rejected leads) may be deleted or anonymised periodically.
8) Your privacy choices & rights
- Access, correct, update or delete your data (subject to legal exceptions).
- Withdraw consent for marketing at any time (we’ll honour opt-out promptly).
- Object to/limit certain processing based on legitimate interests.
- Request a copy of your data in portable format where applicable.
To exercise these rights, contact us using the details below. We may require reasonable verification of identity.
9) Security
We apply administrative, technical and organisational measures to protect personal data (access controls, need-to-know sharing, secure storage). No method is 100% secure; we continuously improve our safeguards.
10) Children
Our services are not intended for individuals under the legal driving age. We do not knowingly collect data from minors for rental services.
11) Changes to this policy
We may update this policy. Material changes will be posted here with a new “Last updated” date.
12) Contact us
LINK FOX MARKETING
Email: admin@linkfoxcarrental.com
WhatsApp: +60 19-980 0959